Open knowledge, stress management, and job performance: A Study of library and information science Professionals in Ugandan academic libraries

Abstract

Background: Library and Information Science (LIS) professionals in Ugandan academic libraries experience increasing workplace stress caused by heavy workloads, limited institutional support, and rapid technological changes. These challenges negatively affect productivity, job satisfaction, and overall well-being. Open knowledge practices such as open access, open educational resources (OER), and open data have emerged as potential strategies for improving professional collaboration and reducing workplace stress. Purpose: The study examined the relationship between open knowledge practices, stress management, and job performance among LIS professionals in Ugandan academic libraries. Specifically, it explored how stress affects job performance and how engagement in open knowledge practices can help mitigate workplace challenges. Methodology: A quantitative descriptive survey design was adopted, involving 100 LIS professionals, with a 70% response rate. Data were collected using a self-administered semi-structured online questionnaire and analyzed using SPSS. Results: The findings revealed that workplace stress significantly reduces job performance and contributes to burnout among LIS professionals. However, participation in open knowledge practices enhanced collaboration, strengthened professional confidence, improved coping mechanisms, and increased productivity and job satisfaction. Conclusion: The study concluded that open knowledge practices and stress management are closely interconnected in influencing employee performance in academic libraries. Strengthening engagement in open knowledge initiatives can support both staff well-being and professional effectiveness. Implications: The study recommends that academic library management invest in open access infrastructure, continuous professional development, supportive leadership, and mental health support services, to enhance staff well-being, retention, and service delivery in Ugandan academic libraries.